Privacy policy

Last updated: February 27, 2025

This Privacy Policy explains how JootayLayloo.com (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or use our website, place an order, or contact us in relation to our services. By using our website and services, you agree to the terms of this policy. If you do not agree, please refrain from using the site.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be published on this page with the updated date mentioned above. We encourage you to review this page regularly to stay informed.

When you visit JootayLayloo.com, we may collect certain personal information from you, either directly or automatically. Information you may provide includes your name, contact number, email address, billing and shipping details, and payment confirmation data. This information is usually gathered when you place an order, create an account, or contact our support team. We also collect certain technical information automatically through cookies and tracking technologies. This may include your IP address, device information, browser type, access time, and how you interact with the site. These tools help us improve your shopping experience and personalize the content we show you.

Additionally, we may receive information from third-party services we work with, such as Shopify (our store platform), payment processors, and marketing tools. For example, when you complete a purchase, your payment details are processed securely through these third parties, and we receive only confirmation of the payment — not full card details.

We use your information to process and fulfill orders, manage your account, respond to your queries, send updates about your order, and provide customer support. We may also use your information to improve our website, prevent fraud, and send you promotional offers if you have agreed to receive them. We do not sell or rent your personal information to anyone. However, we may share it with trusted third-party service providers who help us run our store, such as delivery companies, payment gateways, IT service providers, and marketing platforms. These parties are obligated to protect your information under strict privacy terms.

Cookies are small text files stored on your device that help us recognize your browser and remember your preferences. We use cookies to keep your shopping cart updated, remember your login, and analyze visitor behavior to enhance our services. You can manage or disable cookies through your browser settings, although doing so may affect site functionality. For details about cookies used by Shopify, please refer to shopify.com/legal/cookies.

We take the security of your information seriously and follow industry standards to protect it from loss, misuse, or unauthorized access. While no system is 100% secure, we continuously monitor and update our security practices. We retain your personal data only as long as needed to fulfill orders, provide services, comply with legal obligations, or resolve disputes.

You may have the right to access, update, correct, or delete the personal data we hold about you, depending on your local laws. You also have the right to opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. If you wish to exercise any rights related to your data, please contact us using the details at the end of this policy. We may need to verify your identity before fulfilling your request.

Our website may contain links to other websites or platforms. Please note that we are not responsible for the privacy practices or content of those third-party sites. If you click on any external links, we recommend reviewing their privacy policies before sharing any personal information.

JootayLayloo.com is not intended for use by children under the age of 13, and we do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it immediately.

If you are located outside Pakistan, please be aware that your information may be transferred to, stored, or processed in Pakistan or other countries where our service providers are located. By using our website, you consent to this transfer in accordance with applicable data protection laws.

If you have any questions or concerns about this Privacy Policy, or if you would like to access, update, or delete your personal information, please contact us at Jootaylayloo@outlook.com or reach us on WhatsApp at +92 322 8214124. Our office is located at Allama Rasheed Turabi Road f 127 block F, Karachi 74600, Pakistan.

We are committed to protecting your privacy and ensuring that your shopping experience with JootayLayloo.com remains safe, transparent, and trustworthy.